Fail to sign up or activate the TP-Link ID
RE270K , TL63-5 , Tapo L930-10 , Tapo L430C , Deco Voice X50 , NC250 , HS105 KIT , Deco W6000 , Tapo L430P , KP100 KIT , KL130P4 , Tapo C1086B , Tapo S210 , Tapo L930-5 , Tapo T300 , TL13E , EP10 , LB200 , HS220-BL , Tapo H100 , KC300S2 , Deco W7200 , TCW61 , KT110 , HS100P3 , KL50B , TL62-5 , TC40GW , EP40 , Deco PX50 , Tapo T31 KIT , NC230 , HS220-2 , Tapo S310D , KC310S2 , Tapo S200B , Deco XE75 Pro , Tapo H200 , NC220 , Tapo S200D , Tapo RV10 Lite , Deco M3W , Tapo C325WB , KP125MP2 , KP125MP4 , TL-SC4171G , TD21 , TD20 , Tapo L531E , KL400L10 , HS220P3 , LB230 , TD25 , HS300 , Tapo C310P2 , LB110 , TCW30 , KC400 , Deco HX20 , KC401 , Deco X50-4G , Tapo L520E , Tapo C425 + Tapo A200 , EP25P2 , LB120 , Deco X50-Outdoor , Tapo L920-10 , Deco X50-5G , TS15 , Tapo C625F KIT , Tapo S500 , Tapo P110 , Tapo S505 , KL400L5 , Tapo P115 , DLW10 , Tapo H500 , KL130B , KL430 , Tapo T30 KIT , HS200 , KL110P4 , Tapo Smart Wi-Fi Door Lock , Tapo P360 , HS110P3 , Tapo C400S2 , Tapo RV20 Mop , KP401M , Tapo L530B , Tapo S515 , Tapo L530E , Tapo P125 , Deco HB6300-Outdoor , TL-SC3430 , HS210 KIT , LB100 , Smart Video Door Lock , SR20 , HS210 , NC260 , Tapo C200C , KB100 , Deco M1300 , Deco HC4 , KE100 KIT , KL130 , Tapo RVB102 , TC43 , TC42 , TC41 , TC40 , Tapo L535 , HS107 , HS103 , HS105 , KL135 , TC46 , HS200-BL , HS220 , KC200 , Tapo L530EA , HS100 , HS220-LA , TS25 , Tapo C840 , Tapo C720 , Tapo C428 KIT , Tapo RV30C Mop , TDB21 , TC34 , HS110 , Deco P9 , KP400P2 , Deco P7 , Deco X20-DSL , KS200P3 , Tapo T115 , Tapo T110 , Deco X20-4G , TC65 , Tapo P316M , Tapo P304M , KL110 , Tapo L630 , Tapo L510 , TC60 , Deco S7 , Deco X76 Plus , KL110B , EP10P4 , TCB82 , Deco S4 , LB130 , KL135P2 , KS220M , TC55 , KL120 , TC53 , Tapo P400M , Tapo RV30C Plus , HS110(US) , TCB72 , HS100 KIT , Tapo L530BA , KL125 , KC410S , HS103P3 , HS103P4 , Tapo L920-5 , HS103P2 , TP15 , Deco WM9000 , TC85 , KL420L5 , Tapo L610 , Tapo RV30C Slim , TC82 , ES20M , HS200-2 , Deco X3000 , KC120 , Deco XE5300 , TP25 , KC125 , Deco XM50 , Tapo T105 , Tapo T100 , KB130 , TC74 , TC73 , TC72 , TC71 , TC70 , KP303 , Deco Voice X20 , TP11 , TP10 , Deco HB6300-PoE , Tapo C246D , Deco 5G , Tapo S220 , Deco M5 Plus , Tapo S500DM , Tapo T315 , Tapo S340 , Tapo T310 , KC420WS , Tapo P100MA , HS200P3 , Tapo H110 , KC100 , KS225P3 , KC105 , Tapo S112 , KP400 , TLB61-20 , KP405 , KP401 , KL430E , KC110 , KC115 , Deco BE65-5G , Tapo RVA410 , Tapo RVA411 , Tapo C310 , Deco E4R , Deco E4S , Deco X4300 Pro , KE100 , Tapo P430M , Tapo P115M , Tapo C206 , Tapo C6165D , Tapo C207 , Tapo C201 , KP100 , Tapo DL130 , Tapo C202 , Tapo RVA300 , Deco X50-PoE , Tapo RVA301 , Tapo S505D , Tapo C560WS , Tapo C200 , TL-SC3430N , KP105 , KE110 , Tapo L900-20 , HS200-LA , Tapo DL210 KIT , Tapo C410 , Tapo RV50 Pro Omni , TC70P2 , Tapo C320WS , PW15 , Tapo DL100 , Tapo C411 KIT , Tapo C402 KIT , KD110 , Deco X90 , Deco W2400 , Deco X95 , Tapo P210M , Tapo P125M , Deco X96 , Tapo C425 , TC92 KIT , Deco XM73 , Tapo RVA200 , Tapo RVA202 , Tapo C2085 , Tapo RV30 Max , Tapo C420 , Tapo DL110 , Tapo C510W , Tapo C4086B , Tapo S515D KIT , Tapo C620 KIT , KS230 KIT , Deco W3600 , Deco X50-DSL , ES20MP2 , Deco X60F , Deco X68 , Tapo C1085 , Deco X5700 , Tapo RV20 Mop Plus , HS110 KIT , Tapo C51A , Deco M5 , Deco M4 , Deco M3 , KS205P3 , Deco X75 , Tapo C403 , DecoX5700 , Tapo RVA100 , Tapo RVA101 , Tapo RVA102 , Tapo C665G KIT , Tapo RVA103 , Tapo C402 , Tapo RVA104 , Tapo C675D KIT , Tapo RVA105 , LB100 TKIT , Tapo A100 , PW25 , TL61-10 , Deco X73-DSL , Tapo C52A , Tapo RV20 Max , Deco X80 , Tapo RV30 Plus , Tapo C545D , Tapo L550 , Tapo L900-5 , KS200MP2 , KP105P2 , KP115 , Tapo C501GW , Tapo T150 , Deco X50 , Deco X55 , Tapo NVR810P , KP125 , Tapo C500 , TC85 KIT , Tapo A202 , Tapo A201 , Tapo A200 , Tapo C860 , Tapo P105A , TL31 , Tapo RV30 Max Plus , Deco X60 , TL33 , Tapo C210P2 , Deco X20 , Tapo L535B , Tapo RV20 , Tapo D230S1 , Tapo L535E , KP125M , KS205 , Deco X25 , KS200 , Tapo L730-6 , Tapo C610 KIT , Tapo C530WS , Tapo RV20 Plus , Tapo RV20 Max Plus , Tapo D130 , Tapo C615L KIT , Tapo S6 Series , Deco X3600 , NC450(UN)2.0 , Tapo L536E , Tapo RV30 , Tapo P100 , Tapo RV70 Pro Ultra , Tapo P105 , Deco X1500-4G , EP40M , TC82 KIT , TC90 KIT , Tapo C21A(DE)3.0 , Tapo S500D , Tapo RV30C , EP40A , Tapo D100 , Tapo C260 , Tapo D230 , Deco XE70 Pro , Deco X3000-5G , Tapo P135 KIT , Tapo C200P2 , Tapo RV10 , Tapo L510B , Tapo L510E , Tapo D235 , Tapo RV10 Plus , Deco XE200 , Deco X20-Outdoor , Deco M9 Plus , TTB10 KIT , Tapo C668B KIT , Tapo C460 KIT , KS240 , KL60B , TL61-5 , Tapo C113 , Tapo C236 , Tapo D205 , Tapo C230 , Tapo C110 , Tapo C111 , Tapo C232 , Tapo P100M , NC450 , Deco X58-4G , NC210 , Deco BE25-Outdoor , Tapo Smart Video Door Lock , Deco XE75 , KL50 , Tapo C420S1 , Tapo H110C , Tapo C420S2 , Tapo P300 , Tapo C420S4 , Tapo C125 , Tapo C120 , Tapo RVA500 , Tapo C121 , Tapo D210 , Tapo C660 KIT , KT100 , Tapo P306 , SW15 , Tapo C110P4 , TH11 , Tapo C110P2 , NC200 , Deco X5400 Pro , Tapo C216 , Tapo C403 KIT , Tapo C212 , KS225 , Tapo H900 , Tapo D660 , Tapo C210 , Tapo P110M , KS220 , Tapo C520WS , Tapo C211 , Tapo C460 , Tapo L900-10 , EC70 , EC71 , Tapo RV70 Omni , Tapo C410 KIT , Tapo C21A , RE370K , Deco E4 , Deco E3 , Tapo C465 , Tapo C103 , Tapo C225 , Tapo C104 , Tapo RVA400 , Tapo C220 , Tapo C100 , Tapo C101 , Tapo C222 , Deco X80-5G , Deco X55 Plus , KL60 , EC60 , Deco AC1200 , Tapo C425 KIT
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Several things may cause this issue. Please refer to the following steps to troubleshoot.
Step1. Ensure you have internet access when you sign up for the TP-Link ID.
Step2. Confirm you have entered a valid e-mail address and password. Please do not use special characters such as &, ~, %, space, etc.
Step3. Troubleshoot if you can’t receive the activation e-mail when signing up for the TP-Link ID.
Step4. If you find the error prompt “The email has been registered”, it means the email is registered as a TP-Link ID. Use this email and its password to log into any TP-Link app (e.g., Tapo, Tether, or Deco). Create a new password if you forget the TP-Link ID password.
Note: All TP-Link apps (e.g., Tapo, Tether, or Deco) share a single TP-Link ID. You only need to register your email once, then you can use the same login for every TP-Link app.
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Препоръчани продукти
This Article Applies to:
- Tapo A200
- Tapo A201
- Tapo A202
- Tapo C100
- Tapo C101
- Tapo C103
- Tapo C110
- Tapo C111
- Tapo C113
- Tapo C120
- Tapo C125
- Tapo C200
- Tapo C200C
- Tapo C200P2
- Tapo C201
- Tapo C202
- Tapo C206
- Tapo C210
- Tapo C210P2
- Tapo C211
- Tapo C212
- Tapo C216
- Tapo C220
- Tapo C222
- Tapo C225
- Tapo C230
- Tapo C232
- Tapo C236
- Tapo C246D
- Tapo C260
- Tapo C310
- Tapo C310P2
- Tapo C320WS
- Tapo C325WB
- Tapo C400S2
- Tapo C401 KIT
- Tapo C402 KIT
- Tapo C403 KIT
- Tapo C410
- Tapo C410 KIT
- Tapo C411 KIT
- Tapo C420
- Tapo C420S1
- Tapo C420S2
- Tapo C425
- Tapo C425 KIT
- Tapo C460
- Tapo C460 KIT
- Tapo C465
- Tapo C500
- Tapo C501GW
- Tapo C510W
- Tapo C520WS
- Tapo C530WS
- Tapo C545D
- Tapo C560WS
- Tapo C610 KIT
- Tapo C615F KIT
- Tapo C615G KIT
- Tapo C630 KIT
- Tapo C645D KIT
- Tapo C660 KIT
- Tapo C665G KIT
- Tapo C720
- Tapo C840
- TC40
- TC41
- TC42
- TC43
- TC46
- TC47
- TC60
- TC65
- TC70
- TC71
- TC72
- TC74
- TC82
- TC82 KIT
- TC85
- TC85 KIT
- TC90 KIT
- TC92 KIT
- TCW30
- Deco BE25-Outdoor
- Deco E4
- Deco M4
- Deco M5
- Deco M9 Plus
- Deco P9
- Deco PX50
- Deco S4
- Deco S7
- Deco Voice X20
- Deco X20
- Deco X20-4G
- Deco X50
- Deco X50-4G
- Deco X50-5G
- Deco X50-Outdoor
- Deco X50-PoE
- Deco X55
- Deco X60
- Deco X68
- Deco X80
- Deco X80-5G
- Deco X95
- Deco XE200
- Tapo RVA100
- Tapo RVA200
- Tapo RVA300
- Tapo H100
- Tapo H110
- Tapo H200
- Tapo H500
- Tapo D205
- Tapo D210
- Tapo D230S1
- Tapo D235
- Tapo S110E
- Tapo S112
- Tapo S200B
- Tapo S200D
- Tapo S210
- Tapo S220
- KP105
- KP105P2
- KP115
- Tapo P100
- Tapo P100M
- Tapo P110
- Tapo P110M
- Tapo P115
- Tapo P115M
- Tapo P300
- Tapo P410M
- Tapo T100
- Tapo T110
- Tapo T30 KIT
- Tapo T300
- Tapo T310
- Tapo T315
- KE100
- KE100 KIT
- Tapo L430C
- Tapo L510E
- Tapo L520E
- Tapo L530E
- Tapo L535E
- Tapo L610
- Tapo L630
- Tapo L900-10
- Tapo L900-5
- Tapo L920-5
- Tapo L930-10
- Tapo L930-5
- Tapo RV20 Mop
- Tapo RV20 Mop Plus
- Tapo RV30
- Tapo RV30 Plus
- Tapo RV30C Mop
- RE270K
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