Cơ hội nghề nghiệp

JOB OVERVIEW:

We are seeking a dynamic and results-oriented HR & Admin Executive to join our growing team. The ideal candidate will have a strong background in recruitment, administrative tasks, and a solid understanding of C&B processes. As a key member of our HR department, you will support the overall HR function and ensure smooth operations in the Ha Noi Office.

KEY RESPONSIBILITIES:

Recruitment:

• Manage the entire recruitment process, including sourcing, screening, phone interviews and onboarding of new hires.
• Maintain accurate and up-to-date records of recruitment activities.

Administrative Tasks:

• Provide administrative support to the HR department, including maintaining employee files and managing the attendance of all employees in the Ha Noi office
• Organize company activities in the Ha Noi Office: monthly birthday, quarterly parties, Xmas parties
• Check and input the courier list monthly
• Stock refreshments for the Ha Noi office
• Handle general office administration tasks
• C&B support as needed
• Daily and monthly reports.

BOD Support:

• Support verbal communication between English and Vietnamese during meetings, negotiations, and customer interactions for BOD

Other tasks as assigned by the HR Manager

JOB REQUIREMENTS:

• Bachelor's degree in Human Resources Management or a related field.
• Minimum 2 years of experience in recruitment, administration, and C&B support.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Fluency in English (both written and spoken).
• Ability to work independently and as part of a team.
• Experience in the IT and CCTV industries is a plus
• Demonstrated self-discipline and a strong work ethic are essential

BENEFITS

• Competitive salary with quarterly and yearly bonuses
• Opportunity to earn recognition through our "Best Staff of the Quarter" award.
• PVI health insurance package and full social insurance
• Free in-house entertainment facilities and snack, coffee, tea
• Join in various team building, team dinners, birthdays, Xmas events.
• Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women's day.
   

CONTACT US: Email: sally.nguyen@tp-link.com / Phone: 028 66829438 or 0909 797 639

1. KEY RESPONSIBILITIES

Customer Consultation and Support:

• Advise customers on network device and Wi-Fi SMB solutions tailored to their requirements.
• Address customers' technical inquiries, propose solutions, and technical recommendations.
• Assist customers in comprehending and resolving technical challenges related to TP-Link's SMB products.

Market Analysis:

• Monitor market trends within the realm of enterprise network and Wi-Fi equipment.
• Keep up-to-date with competitor products and perform comparative analyses with TP-Link's offerings.

Sales Department Support:

• Collaborate closely with the sales team to understand customer needs and propose suitable technical solutions.
• Participate in discussions and negotiations with clients to finalize contracts.

Training and Education:

• Develop product documentation to enhance the sales team's and customers' understanding of products.
• Organize training sessions for the sales team regarding new products and solutions.

Technical Proficiency:

• Possess broad knowledge of network and Wi-Fi products and solutions.
• Capable of conducting tests and demonstrating solutions effectively to clients.

2. REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum of 3 years of experience in a technical role, with a focus on security surveillance systems, wired and wireless networking.
• Solid understanding of surveillance and security technologies, as well as networking principles and solution.
• Proven track record of managing technical teams and projects.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication
• Certification in network or security management (e.g., CCNA, CISSP) is a plus.

3. BENEFITS:

• Competitive salary with quarterly and yearly bonuses
• Opportunity to earn recognition through our "Best Staff of the Quarter" award.
• PVI health insurance package and full social insurance
• Free in-house entertainment facilities and snack, coffee, and tea
• Join in various team buildings, team dinners, birthdays, Xmas events.
• Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women’s day.

CONTACT US: Email: sally.nguyen@tp-link.com / Phone: 028 66829438 or 0909 797 639

KEY RESPONSIBILITIES

1. Customer care

• Provide consultations and answer product feedback from customers on the e-commerce platform (comments, Q&A, inbox).
• Advise customers on sales policies, including return policy, delivery times, and recommend suitable products.
• Handle customer inquiries and complaints regarding products, service quality, sales programs, and customer policies.
• Provide an invoice when requested by the customer
• Respond to customer reviews and handle bad reviews
• Manage existing and potential online customers for partner websites (wholesale) to identify their needs.
• Following support customer to warranty product
• Summary of customer information minigame + congratulation information

2. Online order management

• Send the orders & label delivery to warehouse daily
• Export statement from platform & create detail packing list detail to accountant team issue invoice
• Keep track of confirmed and delivered orders on time on the e-commerce platform
• Synthesize the issues arising from cancellation / return orders (if any) & handled according to internal and partner working processes
• Coordinate with departments to handle partner issues: Orders, returns, complaints, payments, liabilities, other arising issues …
• Tracking and complaint to platform with problem of return order

3. Product/ CRM content

• Publish content CRM to push customer on daily & campaign day
• Set up banner images, update product content on the e-commerce platform
• Prepare daily post content on e-commerce platform

4. Develop a job goals

• Make sure to fulfill the target by direct management: Response rate; Response time; Rate of positive reviews; Responding to customer reviews; On time send order & PI financial
• Willing to arrange work in coordination with internal team to feedback and answer customer following the schedule of direct management (evening and weekend) & big program.

5. Other jobs

• Report and send weekly work plan to direct management
• Be obliged to report to the direct management any problems arising outside of the scope of expertise
• Coordinate with specialized departments to handle arising issues related to the scope of work in charge
• Other jobs at the request of direct management

JOB REQUIREMENTS

• Graduated from College - University in Marketing, Business Administration, E-commerce,
• Experience or knowledge of the electronics industry is a plus
• At least 1 years working in an e-commerce business
• Basic skills in Excel, Word
• Basic English communication
• Integrity, Careful, Enthusiastic, happy sociable
• Hard-working, aggressive, creative

BENEFITS

• Competitive salary with quarterly and yearly bonuses
• Opportunity to earn recognition through our "Best Staff of the Quarter" award.
• Bao Viet health insurance package and full social insurance
• Free in-house entertainment facilities and snack, coffee, tea
• Join in various team building, team dinner, birthday, Xmas events.
• Lovely gifts/bonus from company: Tet, public holidays, wedding, giving birth, women day.

CONTACT US: Email: sally.nguyen@tp-link.com / zalo: 0909 797 639

KEY RESPONSIBILITIES

Stock & Order Management

• Weekly Track import-export product inventory on partner fulfillment warehouse & E-commerce warehouse. Control existing inventory
• Track new arrivals and update stocks in E-commerce warehouse
• Check the inventory sync system to the stores on the E-commerce platforms. Work with a partner for correct update data
• Daily Synthesize the issues arising from cancellation/return orders (if any) & handle them according to internal and partner working processes
• Coordinate with departments to handle partner issues: Orders, returns, complaints, payments, liabilities, and other arising issues

Financial statement report

• Daily Send shipped & returned orders data from partner fulfillment warehouse to E-commerce warehouse
• Make the PI daily for the accountant team to issue the invoice. On-time send order & PI Financial
• Work with partner/ accountant team for shipping cost reconciliation, COD on Website

Customer care & Supplier

• Consulting & answering feedback on products/orders for customers on the e-commerce platform
• Willing to arrange work in coordination with the internal team to feedback and answer customers following the schedule of direct management (evening and weekend) & big program.
• Work with Other partner payments to control the service fee and payment of customer on the Website
• Process purchase and payment to the supplier to provide the goods/ service to the E-commerce team

Implement programs on the e-commerce platform

• Track information and execute programs according to the partner's weekly/monthly plan and perform related work (setting up the system, banner/product images, preparing goods, creating products, etc.)
• Set up promotions, register campaigns, and flash sales in-store daily
• Support team to take product photos and shooting videos, posting on social channels and E-commerce platform

Other jobs

• Report and send weekly work plan to direct management
• Be obliged to report to the direct management any problems arising outside of the scope of expertise
• Coordinate with specialized departments to handle arising issues related to the scope of work in charge
• Other jobs at the request of direct management

BASIC QUALIFICATIONS:

• Bachelor's degree in Marketing, Business Administration, or E-commerce.
• Experience or knowledge of the electronics industry is preferred.
• Proficiency in Microsoft Excel and Word is required, particularly for handling large datasets.
• Minimum of 1-2 years of experience working in an e-commerce environment.
• Basic English communication skills.

BENEFITS

• Competitive salary with quarterly and yearly bonuses
• Opportunity to earn recognition through our "Best Staff of the Quarter" award.
• PVI health insurance package and full social insurance
• Free in-house entertainment facilities and snack, coffee, and tea
• Join in various team buildings, team dinners, birthdays, Xmas events.
• Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women’s day.

CONTACT US: Email: sally.nguyen@tp-link.com / zalo: 0909 797 639

JOB OVERVIEW:
We are currently seeking skilled B2B Inside sales to join our team. The position of B2B Sales Specialist at TP-Link plays a crucial role in establishing and maintaining strong collaborative relationships between TP-Link and corporate clients in the field of networking devices, cameras, and related IT products. Below is a detailed job description for this position:

KEY RESPONSIBILITIES:

1. Customer Resource Management and Relationship Building:
   • Actively maintain and manage individual customer resources, establishing long-term and stable relationships through consistent communication and care.
   • Utilize various communication channels such as phone, Zalo, and email to ensure close contact between customers and the company, understanding their needs, and providing timely support.
2. Customer Screening and Collaboration Opportunity Assessment:
   • Utilize existing customer information within the company to conduct in-depth screening via phone, Zalo, email, and other means.
   • Evaluate the collaboration potential of customers, understand their needs, and determine whether additional support or specific solutions are required.
3. Professional Product Communication and Sales Skills:
   • Thoroughly study and understand the company's product line, conveying the unique value and competitive advantages of the products to customers professionally.
   • Flexibly apply various sales techniques for effective communication and negotiation, while keeping customers updated on the latest developments in the company's solutions.
4. Expansion of End-Customer Base and Information Organization:
   • Proactively explore end consumers, including coffee shops, convenience stores, and small restaurants.
   • Obtain key System Integrator (SI) information for deploying network equipment and security monitoring equipment directly to end customers, and organize and transfer this information to the Vertical Sales team for closer business connections.
5. Social Media Customer Expansion and Resource Handover:
   • Utilize social media platforms such as Facebook, forums, TikTok, etc., to discover potential customers.
   • Establish connections with potential customers, introduce TP-Link products and solutions, and generate initial cooperation interest.
   • If customers express interest, promptly transfer customer resources to the Vertical Sales team for follow-up visits and business advancement, with joint responsibility from Inside Sales and Vertical Sales.
   • understanding communication skills and sales techniques, with a proactive approach to
6. Business Orientation:
   • Participate in TP-Link's business planning process, contribute ideas, and help build effective business strategies within the networking devices and camera industry.
   • Provide yearly, quarterly, monthly & weekly report as BOD requested.

         Other tasks as assigned by the Line Manager.

JOB REQUIREMENTS:

• • Diploma or higher education degree, preferably in Business Administration or Economics.
  • Proficiency in English or Chinese communication.
  • In-depth understanding of the company's product line, able to effectively convey the core value and advantages of the products to customers in a clear and concise manner. (Network and Surveillance products)
  • Strong teamwork spirit, able to collaborate closely with the Vertical Sales team to collectively achieve sales goals.
  • Possesses the ability to expand and discover new customers, driven by passion and enthusiasm for the sales field.

BENEFITS

• Competitive salary with quarterly and yearly bonuses
• Opportunity to earn recognition through our "Best Staff of the Quarter" award.
• PVI health insurance package and full social insurance
• Free in-house entertainment facilities and snack, coffee, and tea
• Join various team building, team dinners, birthday, Xmas events.
• Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women's day.

CONTACT US

• Email: sally.nguyen@tp-link.com / zalo: 0909 797 639

KEY RESPONSIBILITIES:

• Product Localization: Responsible for localizing the company's retail network devices and surveillance cameras in the Vietnamese market, ensuring the products are effectively introduced and integrated locally.

• GTM Process Implementation: Assist in building and optimizing the Go-to-Market (GTM) process, support the development of sales channels, and ensure smooth coordination between product deployment and sales efforts.

• Sales Support and Key Account Management: Collaborate closely with the local sales team to support sales initiatives, while also managing and nurturing relationships with key clients by providing professional advice and services.

• Market Feedback: Gather and organize local market insights and dynamics, providing timely and effective feedback to inform the company’s product strategy.

JOB REQUIREMENTS:

• Language Proficiency: Possess a solid language foundation with basic communication skills in either Chinese or English, enabling effective communication with both local and international teams.

• Proactive Learning and Problem-Solving: Demonstrate a high level of initiative with a positive attitude towards learning and the ability to independently solve problems.

• Personal Integrity and Character: Be diligent, honest, responsible, and possess strong personal integrity and teamwork skills.

• Work Experience: The role has flexible experience requirements; recent graduates or entry-level candidates passionate about the industry are welcome to apply.

• Industry Interest: Candidates with an interest in the retail network devices and surveillance camera sectors are preferred. Relevant academic backgrounds or internship experiences are a plus, but not mandatory

• Comprehensive Training: Receive thorough onboarding training and continuous on-the-job guidance to quickly master product knowledge and market operations.

• Career Development: Enjoy diverse career development paths with ample opportunities for promotion and growth.

• Supportive Team Environment: Join a vibrant, supportive team dedicated to driving product success in the local market.

WHAT WE OFFER

• Comprehensive Training: Receive thorough onboarding training and continuous on-the-job guidance to quickly master product knowledge and market operations.

• Career Development: Enjoy diverse career development paths with ample opportunities for promotion and growth.

• Supportive Team Environment: Join a vibrant, supportive team dedicated to driving product success in the local market.

• Quarterly and yearly bonuses

• Opportunity to earn recognition through our "Best Staff of the Quarter" award.

• PVI health insurance package and full social insurance

• Free in-house entertainment facilities and snack, coffee, and tea

• Join various team building, team dinners, birthday, Xmas events.

• Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women's day.

CONTACT US

• Email: sally.nguyen@tp-link.com / zalo: 0909 797 639

We are currently looking for a SOHO Account Manager position based in Ha Noi, Ho Chi Minh City, Central Vietnam. This role requires an individual with strong account management abilities, sales development expertise, and inventory management proficiency. If you have experience working in distribution companies or as an agent for networking devices, possess knowledge of Wi-Fi products, IT equipment, and Camera business, and have basic communication skills in English or Chinese, we invite you to join us.

KEY RESPONSIBILITIES

Account Management & Turnover Management (Sell-in Sell-out):

• Effectively manage sales turnover and drive growth in assigned accounts within the Information Communication Technology (ICT) & CCTV hardware industries.
• Maintain spending within target limits and ensure overall customer profitability.
• Monitor sell-out performance to contribute to the product line and manage display share.

Sales Opportunity Development:

• Develop Joint Business Plans with customers, focusing on ICT & CCTV hardware, to increase sales.
• Identify opportunities through competitor and market analysis in the ICT & CCTV sectors.
• Collaborate with Product Managers and Marketing to execute strategies tailored to ICT & CCTV hardware.

Account Stock Management:

• Forecast accurately based on target plans and historical performance within the ICT & CCTV sectors.
• Maintain healthy inventory levels and manage timely order fulfillment.

Customer Care:

• Build and leverage relationships within the ICT & CCTV industries.
• Provide prompt feedback and resolution to customer concerns, prioritizing those with an ICT & CCTV background job 

REQUIREMENTS

• Bachelor or higher education degree.
• 3-5 years of experience in the ICT & CCTV industries with a background in hardware rather than software. Preference will be given to candidates with experience in maintaining managed customer relationships through targeted strategies, product strategies, and offline activities.
• Experience working in dynamic environments and under pressure to achieve targets. Must be willing to visit customers with Pre-sales to conduct training.
• Experience working in a brand company or a brand’s distribution companies is required.
• Possession of an existing ICT & CCTV offline customer database and relationships is highly preferred.
• Proficiency in English or Chinese communication. Basic English communication skills are mandatory.
• Basic knowledge of Wi-Fi products, IT equipment, or cameras is required, with a preference for candidates who have worked with the CCTV channel.

BENEFITS:

• Competitive salary with quarterly and yearly bonuses
• Opportunity to earn recognition through our "Best Employee of the Quarter" award.
• PVI health insurance package and full social insurance
• Free in-house entertainment facilities and snack, coffee, and tea
• Join in various team building, team dinner, birthday, and Xmas events.
• Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women's day.
• Opportunity to work in a fast-paced and dynamic environment
• Gain valuable experience in event marketing and brand promotion
• Be part of a creative and collaborative team

We offer competitive compensation and growth opportunities for the right candidate.

CONTACT US: Email: sally.nguyen@tp-link.com / Phone: 028 66829438 or 0909 797 639

RESPONSIBILITIES:

1. Channel Development and Management:

- Responsible for the channel sales and market promotion of TP-Link Business Networking and CCTV camera products in Vietnam.

- Develop, manage, and maintain existing channel partners, including Distributors, Master Dealers (MDs)

- Monitor channel inventory, execute targeted promotions, and introduce new products.

- Analyze partners' business models and assist them in solving key selling points

2. Brand Building and Customer Support:

- Assist the marketing and technical teams in organizing channel training and workshops.

- Provide timely customer feedback and competitor product information to optimize product promotion strategies.

- Collaborate with TP-Link pre-sales and technical support teams to resolve customer issues promptly.

- Support the product team in introducing product function updates and new product highlights for customers.

JOB REQUIREMENTS:

- Prior experience in channel sales within the IT, networking, or CCTV industries is preferred.

- Knowledge of SMB networking solutions or CCTV camera products is an advantage.

- Proficiency in English or Chinese for communication.

- Strong ability to expand and manage channel partnerships.

- Familiarity with the Vietnamese market and strong market analysis skills.

- Excellent communication skills to establish close collaboration with teams and customers.

BENEFITS

- Competitive salary with quarterly and yearly bonuses

- Opportunity to earn recognition through our "Best Staff of the Quarter" award.

- PVI health insurance package and full social insurance

- Free in-house entertainment facilities and snacks, coffee, tea

- Join in various team building, team dinner, birthday, Xmas events.

- Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, and women's day.

KEY RESPONSIBILITIES:

• Develop and execute detailed sales strategies for the SMB market in the networking, camera, and CCTV product sectors, aligned with the company's overall business objectives.
• Define sales targets and formulate plans to achieve those targets.
• Establish and maintain relationships with existing SMB enterprise clients, continuously updating their needs and ensuring they receive the best possible service.
• Continuously explore and seek new customers in the SMB market and establish new
• Provide advice on TP-Link products and solutions, delivering tailored solutions to the specific needs of SMB customers.
• Prepare quotations and participate in contract negotiations to ensure customer satisfaction and secure agreements.
• Lead and motivate the sales team to achieve sales targets at both individual and team levels.
• Provide guidance and training to team members to enhance their sales skills and product knowledge.
• Stay informed about market trends and SMB market needs.
• Monitor competitors' activities and propose competitive strategies.
• Track and report sales performance metrics, evaluate results, and suggest improvements when necessary.
• Other tasks as assigned by the BOD.

QUALIFICATIONS

• Bachelor's degree or equivalent in Business, Marketing, or related fields.
• 4 years of experience in related channels is required
• Having B2B vertical sales customer and experience is preferred
• Proven sales experience, preferably in the networking, camera, or CCTV product industry.
• Strong digital marketing skills.
• Excellent communication skills for effective collaboration with cross-functional teams.
• Creative thinking and ability to develop innovative marketing strategies.
• Proficiency in marketing analytics and data-driven decision-making.
• Leadership and team management skills to motivate and guide the sales team

BENEFITS

• Quarterly and yearly bonus structure based on performance
• Opportunity to earn recognition through our "Best Staff of the Quarter" award.
• PVI health insurance package and full social insurance
• Free in-house entertainment facilities and snack, coffee, and tea
• Join in various team building, team dinners, birthdays, and Xmas events.
• Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women's day.
• Opportunity to work in a fast-paced and dynamic environment
• Be part of a creative and collaborative team

CONTACT US: Email: sally.nguyen@tp-link.com / Phone: 028 66829438 or 0909 797 639